Storejet Transcend offline and unallocated in disk management

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blx_91 Posts 2 Registration date Saturday August 19, 2017 Status Member Last seen August 20, 2017 - Aug 19, 2017 at 12:13 PM
xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Aug 20, 2017 at 06:43 PM
Hello,

My hard drive did not appear in My Computer. But I can eject it at icon at the bottom. When I checked disk management, its found out the disk did not listed at the top but listed at the bottom as Disk 2 Unknown 931.5 GB Offline. At the right side it write 'unallocated'. If right clicked at disk management, only Properties and Help can be clicked. If I clicked 'online', its say "The request is not supported".

Actually this happened after I tried following below methods. I tried the method by deleting something at the registry from previous tread and change the drive letter and path..but it does not worked. At device manager, the hard drive can be found under 'disk drive' but not in 'universal serial bus controllers', so I cant follow with that method.

Before this, the hard drive appear at My Computer but Auto-run did not open, and I cant's access the drive.

Please help me :(

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1 reply

xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833
Aug 20, 2017 at 05:42 PM
sounds like the drive has failed.
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blx_91 Posts 2 Registration date Saturday August 19, 2017 Status Member Last seen August 20, 2017
Aug 20, 2017 at 06:21 PM
So its impossible for me to repair it?
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xpcman Posts 19532 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,833 > blx_91 Posts 2 Registration date Saturday August 19, 2017 Status Member Last seen August 20, 2017
Aug 20, 2017 at 06:43 PM
yes home repair would be unlikely.
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