Access original Facebook account

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Danielle DeAnda - Updated on Aug 21, 2017 at 03:44 AM
 Danielle DeAnda - Aug 21, 2017 at 05:58 AM
Hello,

My friend tried logging into the app on his new phone and inadvertently created a second account and removed the email address from his original account. Every time he tries to login to original account the second account pops up and its as if the original account does not have a phone number or email account attached in order to recover it. The original account does still exist. Please assist.

1 reply

Ambucias
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Aug 21, 2017 at 03:46 AM
He/she should delete the new account and after 15 days try to login the original account.
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Danielle DeAnda
Aug 21, 2017 at 05:58 AM
Thank you for the quick response.
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