Lost window 10

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Laikus Posts 3 Registration date Saturday August 26, 2017 Status Member Last seen August 26, 2017 - Updated on Aug 26, 2017 at 04:44 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Aug 26, 2017 at 05:42 AM
Hello,
I had a VIDEO_TRD_FAILURE
I took my Pc to an 'expert' he lost all my info + window10 and replaced it with window 7 How do I get back my window 10 and my info?


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2 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Aug 26, 2017 at 04:44 AM
Hello,

An expert you say! More like a nincompoop!

Was your computer originally on Windows 7? How did you get to Windows 10?
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Laikus Posts 3 Registration date Saturday August 26, 2017 Status Member Last seen August 26, 2017
Aug 26, 2017 at 05:14 AM
No I had window 10 but it picked up 'video_tdr_failure' so I took it to this PC Place called Leonardelli in Borgo, He lost window 10 and replaced it with window7 in the process inspite promising to save all my data (for which he charged me) he lost everything!!!
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Laikus Posts 3 Registration date Saturday August 26, 2017 Status Member Last seen August 26, 2017
Aug 26, 2017 at 05:19 AM
I do have back-ups but some of the things on it
this system won't read, Why?
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,238
Aug 26, 2017 at 05:42 AM
Hi Laikus

Permit me to say that Leonardelli is an incompetent twit an assino.

VIDEO_TRD_FAILURE problem had to do with your video card not the operating system.

You would need to give me some details about what the system won't read your backup files otherwise I can't tell you why.

If you purchased your machine with Windows 10, if you do not have Windows 10 on recovery disks, to go back to Windows 10 your would need to restore your system to Factory settings. Again, that operation will erase all of your data including programmes that you have installed after the purchase.

What did Leonardelli say about your issue? Did you complain?

Arrivederci
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