Retrieving my emails through my new mobile number

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Lisahoward - Aug 31, 2017 at 05:00 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 31, 2017 at 05:19 AM
Hello,

Hi I've been trying to get into my emails but it keeps asking me for my mobile number that I no longer have and I can't change it to my new mobile number to access my account could you help please

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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Aug 31, 2017 at 05:19 AM
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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