Forgot Yahoo mail password and mobile number changed

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Cindy Renata - Updated on Aug 31, 2017 at 06:35 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 31, 2017 at 06:34 PM
Hello,

Hello,

Please assist me on my problem with signing my yahoo mail. I forgot my password and the same time the registered mobile number there is no longer activated. Wish also to change my mobile number on my yahoo mail. Thank you in advance.


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1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Aug 31, 2017 at 06:34 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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