Dell inspiron 11 3000 series Won't turn on

Michelle Spencer - Sep 5, 2017 at 02:49 PM - Latest reply: Ambucias 51871 Posts Monday February 1, 2010Registration dateModeratorStatus May 26, 2018 Last seen
- Sep 6, 2017 at 06:22 AM
Hello,
I just bought a Dell inspiron 11 3000 series and all of a sudden no issues before it won't turn on. Or maybe its on but the screen it black I have a power light that shows it should be on.



See more 

Your reply

6 replies

xpcman 18964 Posts Wednesday October 8, 2008Registration dateModeratorStatus May 26, 2018 Last seen - Sep 5, 2017 at 04:17 PM
0
Thank you
You might try this hard restart procedure:

1. remove the battery and unplug the charger
2. press and hold down the power button for 60 seconds
3. insert the battery and attach the charger
4. start and normal

Good Luck
Michelle Spencer - Sep 5, 2017 at 04:34 PM
Hi I did that and still won't turn on
xpcman 18964 Posts Wednesday October 8, 2008Registration dateModeratorStatus May 26, 2018 Last seen > Hazelkateyes - Sep 5, 2017 at 11:42 PM
well it does not work on BROKEN computers
Michelle Spencer - Sep 6, 2017 at 06:10 AM
Really its a new computer
Ambucias 51871 Posts Monday February 1, 2010Registration dateModeratorStatus May 26, 2018 Last seen > Michelle Spencer - Sep 6, 2017 at 06:22 AM
How new is it? Is it still under warranty?
Respond to xpcman