Can't recover my Yahoo mail

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numbghirl - Updated on Sep 10, 2017 at 12:30 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 10, 2017 at 04:40 PM
Hi. I cant open my yahoo account and asking for verification.the problem is i lost my old phone so i cannot use phone recovery to send verification code. Also i dont have the alternative email. Or maube if i have i dont know the passsword. Im trying to put alternative email but its saying that its not recognide.so i cant choose neither of two to srnd verification. Please help me how to recover in this situation.
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Sep 10, 2017 at 04:40 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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