Can't recover my Yahoo mail

numbghirl - Sep 10, 2017 at 07:36 AM - Latest reply: Ambucias 51871 Posts Monday February 1, 2010Registration dateModeratorStatus May 26, 2018 Last seen
- Sep 10, 2017 at 04:40 PM
Hi. I cant open my yahoo account and asking for verification.the problem is i lost my old phone so i cannot use phone recovery to send verification code. Also i dont have the alternative email. Or maube if i have i dont know the passsword. Im trying to put alternative email but its saying that its not recognide.so i cant choose neither of two to srnd verification. Please help me how to recover in this situation.
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Ambucias 51871 Posts Monday February 1, 2010Registration dateModeratorStatus May 26, 2018 Last seen - Sep 10, 2017 at 04:40 PM
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Thank you
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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