After the last windows update, I can’t sign into my laptop
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annieb123
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Updated on Sep 23, 2017 at 11:56 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 23, 2017 at 04:54 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Sep 23, 2017 at 04:54 PM
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1 response
Ambucias
Posts
47356
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
February 15, 2023
11,170
Sep 23, 2017 at 04:54 PM
Sep 23, 2017 at 04:54 PM
Hello Annie,
Is this a Windows 10 update?
Can you boot in safe mode?
If Windows 10, here is how:
From the sign-in screen
Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power Power icon
> Restart.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
Is this a Windows 10 update?
Can you boot in safe mode?
If Windows 10, here is how:
From the sign-in screen
Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power Power icon
> Restart.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode. Or if you'll need to use the Internet, select 5 or F5 for Safe Mode with Networking.
