Can only connect to http sites, https connection fails

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SteMotson Posts 1 Registration date Sunday 24 September 2017 Status Member Last seen 24 September 2017 - 24 Sep 2017 à 07:22
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 24 Sep 2017 à 17:17
Hello,

I reset my old laptop (running Windows 7 Professional) to "restore factory settings". Now it will only connect to the internet if I type the full address in the address bar, but only if it is a http address. If I type a https address, it comes back as 'check your internet connection' and says that I am not connected to wifi (i know I am because my new laptop - unfortunately running windows 10 - is working fine). Any suggestions?
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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
24 Sep 2017 à 17:17
Go to command prompt
In the Black Command Box Type: netsh int ip reset c:\resetlog.txt

Hit Enter Key

Restart the computer and try to log in and browse the Internet.

If the problem persists, continue using these steps.
In command prompt

In Black Command Box Type: netsh winsock reset

Hit Enter Key

Restart Computer