Fixing Your PS3 Network Connection Solved

Question

Hello,
Check it out. If you r constantly getting connection interruptions during game-play then here is what u need to do. If u r using a router (no matter the brand), the problem probably has to do with the router. In order to find out, disconnect your PS from the router and plug it directly into you modem. If your modem is not near your playstation then move it close to the ps3. The modem plugs directly into your cable line so there is a good chance that the television you play your PS3 on has a cable connection. One you have connected your PS to your modem press the reset button on the modem. Turn your PS on and go directly to your network settings. Click on Internet Connection Test (do not bother trying to set up a connection manually, if you do this chances are you will mess something up). If you are getting a connection then you are ready to go. There is a good chance you may never get a connection interruption again. For the time being you will be able to enjoy playing call of duty like you once did. Now u might ask what am I supposed to do with my router? I need it for my laptop, xbox, etc? Just buy a new one. Chances are the one that you have is garbage. It might have worked great at once, but hey, these things happen. I suggest doing your research and find a router that works well with gaming. I hope this works. In summary, it is not your playstation or your internet service provider that is giving you problems... It is your router... connect your PS to your router to test this theory...

the savior · Accepted Answer

Boys and girls I have the solution!!!!   After about 6 months of this same problem and searching in countless forums I have now found the answer.  I too thought it was a router or ISP provider problem but no......it is a simple setting on the PS3. 

 simply go to media server settings in your PS3 and disable the streaming media servers. I tried this and it worked immediately.  no restarting or anything.  

Check that PSN is not down, it will save you some time : https://status.playstation.com/en-us/

If down, this page will look red like this:


I promise this works.....goodluck ! I dont know why but it is and I found it here if you want to double check.

halloweendep · Answer

hey thanks for the help dude that what im gonna tried and I hope that it works properly

DK3 · Answer

well tell you the truth, imma 13, and my dad's router is pretty far from the tv and ps3, and imma not really allowed to move the router, what should I do?

tom · Answer

why doesn't ps3 let u connect with certain people...


 for example my friends and I play call of duty 4 ... but I cant connect with my friend joe and he cant connect with me so we have to have other people host it for us

DarkSniper0702 · Answer

Yay I found someone that knows how to fix problems!!! My problem is when I go on Call Of Duty4 and I click Find Game it says Downloading Game Settings.... What should I do and also it signs me out now and again

dr8on · Answer

When I test my internet connection it say's my UPnP is not available and my NAT is type 3. My connection was good a few days ago. How do I fix it? I have my ethernet cable hooked up to my router or modem

tig · Answer

You guys are funny.  The reason your connection is dropping is because if the connection is wireless, loss of signal strength will disconnect the PS3 from the router.  Make sure your ps3 is as close as possible to the wireless router.  You can upgrade to a better wireless router (n or n300 standards) which may improve the connection strength.  Running a cable to the PS3 is not always the best answer.

hogan · Answer

hello, I have a 60gb ps3. I play online a lot but just about 2 or 3 weeks ago every time I would try an log online it will say ( a connection to the system could not be established go to settings> network setting and check your setting). so it won't let me sign in. I am not real good at fixing electronics and this is the first time I have had a problem with my ps3. I would like to be able to go online again so could you you help me out. You seem to know what your talking about when it comes to electronics.   Thank you

DANYBOY95 · Answer

Hey I need help my dad says the connection is fine, but when I go on my xbox360 the online gaming works but it's slow. So then I go on my ps3 and the connection tothe web works on it but the online doesn't work it says at the top right that I cant connect to the playstation network cn you please help.

SCARFACE535 · Answer

all u have to do is disable the media search thing its under internet connections then go all the way down and disable it then u will be able to get ur game updates       if u have any questions contact me on my ps3 my name is SCARFACE535

Anonymous User · Answer

all u have to do is disable the media search thing its under internet connections then go all the way down and disable it then u will be able to get ur game updates

chickensniper · Answer

there are 4 causes for connection interupted. 1. the server needs a new router. 2. u need a new router. 3. the server needs faster internet. 4. u need faster internet. I have an n router with high speed internet. the issue with the call of duty 4 server (includes world at war) is that there is only 1 host and I hope that cod5mw2 has more than 1 host so that such a good series wont be lost. if u hardwire or get an n router u will still get connection interupted, just not as often

Riggs · Answer

I saw your thread on the fixing of your network. But I haven't even gotten that far yet, - I don't know how to get online on the ps3. Could you help me?

arin · Answer

Hi 
I have a router from ATT. I have it setup to play on line and it was working fine but not all of a sudden it stopped working. My desk top and laptop work fine. Only the PS3 is having a hard time connecting. 
Any suggestions.

Sean502 · Answer

My NAT says type 2 what exactly does this mean. I tried playing Mortal Kombat VS. DC Universe online and it won't let me. what do I have to do?

Richie · Answer

Recently I have been having trouble doing game updates. I want to play civilization Revolution online but when the game loads it says it needs to do a game update. I click on ok and the screen just goes blank. Does anyone know how to fix this problem?

RO · Answer

My brother and I play madden 09 online.  The game will start out fine but gradually get slower and glichier.  We both use a wireless router for our connection to the network.  However, when I play people other than him the game seems to run fine.  Any suggestions?

Stinger · Answer

Even with a router properly configured, you can still have problems.  My nat type is level 2 and I still cannot get good connections.  Ps3 wireless is junk, you need to go wired.  The problem with that is I have never gotten it to work wired, even though it works wireless.  ps3 networking is sub par, not peoples routers

troysta · Answer

hey I am having a problem I have just recently bought a ethernet cable from dick smith electronics and I put the ethernet cable in the telephone port and the other end in the back of the playstation 3 and when I go to setup the internet connection I click wired connection but it comes up saying please insert an ethernet cable. im confused cause I dont know what to do can you please help me

Zub · Answer

Spent days trying to make my problem go away.  

Had the same problem, everytime I would hook up to the PSN.  It would run great for a couple minutes, and then bang no more network connection.  Tried for hours to make it work without any luck.................  Till I tried updating the firmware on my router (SMC).........................No more problems.  By the way BACKUP your router setting before you update the firmware.  

Hope this solution work for you.

ZUB

lucky_no_7 · Answer

Hi, I have a Belkin N Modem Router, Virgin Broadband supplied modem, my PC is hardwired, my PS3 is wireless. I can connect to one friend all the time, no problem. Another friend, we have not been able to connect since we both bought COD WaW. If the friend that I can connect to invites us, all three of us can connect and play.

I have tried the port forwarding thing, DMZ every possible suggestion to solve the problem and yet still no joy, even running on a proxy server, still no joy. Also I have hardwired the PS3 directly to the modem and still no answer. Surely this cannot be a router problem as I can connect to other friends in other games as well.

Can someone please offer an alternative solution to this problem that has not been mentioned on every other PS3 forum?

Cheers

playstation addict(PS1,2,3,psp) · Answer

www.portforward.com/english/routers/port_forwarding/routerindex.htm...start at this link(copy and paste to your browser) for the port forwarding info and also try entering ps3's ip address(not mac address) given by your router to ps3 into the "DMZ" option of the "WAN"settings of your router..."upnp" has to be enabled but if you have a good router with good protection it will still give trouble using this feature so you will have to do a little homework(searching) with your specific router to make sure your router understands that the ps3 is okay to use this feature...hence the "DMZ" option...telling your router specifically that this device is the only thing using that feature...WARNING:do not put your pc's ip address in this option..this feature is a less secured option of your router...ps3 should be fine but not your personal computer!....i can only speak for the netgear wgr614v6 that I am using and I can say confidently that I have officially moved from "upnp :not available" to "available" and "Nat type: type 3"(weak connection for chat,etc)to "Nat type: type 2"(good connection)....make sure your router has the latest firmware(netgear support...kb.netgear.com/app/home)..also when setting up your wireless connection on ps3...choosing the easy option during setup is fine but if you want to enter all the info manually... you can, just make sure you have the correct info when entering it......(just thought I would add this info here in case people were still this having this connection issue as I was....going on two years with this problem...just didnt realize it untill my brother got a ps3 too and we started having problems connecting to each other online) hope this helps!

Ibts · Answer

hi guys I had the same problem but just solved it I went onto my router settings and turned on Universal Plug and Play(UPnP)  next I went to network settings on my ps3 and went to internet connection settings and selected easy!!!

then when you do the network test make sure its on NAT 1 or 2  you will understand when you do it honest!!

stellaf · Answer

Hi, 
It is such a nice stuff and I really like it. Thank you so much for sharing. 
Stella

keno · Answer

hey well when im in the game playin call of duty world at war, im in the game and like while im playin 2 minutes later it says connection interruption and it does that mostly every game I play and it sucks can you show me how to fixed that exacly I dont get it.. plzz I hate it...

poptartman · Answer

It is suppost 2 work but the problem is that we have 3 laptops that are always runnuing on the internet so wat can I do witrhout disconnecting my sisters and my dad

MrFray · Answer

My connection work beautifully until the latest system update (December08). The router settings are all properly configured, as is everything else in my house. Unfortunately my connection to the playstation network times out periodically. I ignored it at the time, and attributed it to insufficent server resources during the holidays. Now I'm itching to get back into some online play, and I am unable. Does anyone know what is causing this? I know this isn't an issue with my router or network settings for sure, unless the PS3 is more finicky that the other 8 units on my network.

dsgb · Answer

not every1 can just hook it up my computer is kinda far away from where I keep my playstation so I dont just want to take my internet connection away from my computer and im not just gonna go buy another one coz the one I got is pretty good I need some nerdy interet bullcrap so I can improve my internet connection and still keep it wireless.

balls · Answer

stfu, plz

Kev · Answer

This is the biggest pile of bullshit Ive ever heard, where do you get off giving "advice" like that?!

Pfft

Madworld · Answer

I've with the same problem. 

I have a netgear wireless cable voice gateway cvg834g, iÃ‚Â´ve configurate my port forwarding, but sill don't work as it should.

In all other games like Pes2009, MotoGP the connection works perfect... The signal is 100% wireless in PS3, but Call of Duty 5 don't work

What can I do more to solve it???? It could be for DMZ???? What can I do more?

Please, anyone help me...

Madworld · Answer

I've with the same problem. 

I have a netgear wireless cable voice gateway cvg834g, iÂ´ve configurate my port forwarding, but sill don't work as it should.

In all other games like Pes2009, MotoGP the connection works perfect... The signal is 100% wireless in PS3, but Call of Duty 5 don't work

What can I do more to solve it???? It could be for DMZ???? What can I do more?

Please, anyone help me...

sonic · Answer

the problem is I been using ps3 network 4 months but witout any plugs my connection is on wireless and a couple weeks ago it was working fine but the next day I woke up I went to sign in and my ps3 told me check ur internet connections [settings] network settings so idid tryed to make another connection but it still wont let me sign in!!!!!!!!!! how do I fix my connection witout any ethernet cables

pro-genius · Answer

Nice this could be definitely of a great help.

mal · Answer

hey just wanted to let you guys know I solved mine and my buddys issue with easy solution! clear your main web browser on your home pc, punch in 192.168.o.1, should be at your motems menu lobby, then go to advanced settings, turn your wpnp on, save, then back out to lobby, enter the firewall settings, turn the firewall off, save!!!!  thats it, thats all I had to do and now my connection is fantastic, never drops a game and matchmaker never fails!

gamerboy1993 · Answer

When it says you game is not available and it will not let you connect leave the online lobby and go back to the main menu and try again and if it still doesn't work call up your friend and tell him to do the same, in most cases this should work.

Ultra_Fate · Answer

well sorry but this answer seems kind of stupid because the reason I got a router in the first place is because theres no way I could get my ps3 close enough to the modem to connect with an ethernet cable manually

Sixpack872 · Answer

All you guys have to do to get online is 

if on wire (ethernet) go to settings on ps3 go all the way down to network settings then press on network settings it'll tell you your going to be signed out of PSN press x then do wired connection and automatic to all don't use proxy don't set dchp host name and do all settings automatic reboot/restart whatever you call it 

modem and ps3 try getting online to play your game 

if on wireless do same settings as above but instead of selecting wired select wireless automatic all 

if that doesn't work go into your router 

d-link brand router 192.168.0.1 

linksys brand router  192.168.1.1 

belkin brand router  192.168.2.1 

enter that ip in your webbrowser 

then look for a setting that says DMZ 

enter your last digit or digits of ip click on check box to enable and click apply 

depends on which router your using if 

d-link brand router 192.168.0.1 your ip should be between 2-100 

linksys brand router 192.168.1.1 

belkin brand router 192.168.2.1 

To find out your ip go to settings on ps3 all the way down to network settigs and select network settings list and it will tell you your ip 

if this is the step you need to make your ps3 work you will need to make your ip static 

static means your ip never changes for as long as you have these settings on 

to do this u'll need to go to network settings and select 

either wire or wireless then custom 

and follow on-screen instructions 

for ip select manuel 

only enter ip, primary dns, and router 

rest like proxy, dhcp host name, select do not use and do not set for those 2 

rest auto only ip dns amd router address needs changing and disable UPNP you don't need that if your going to use static DMZ ip address 

ip will be 192.168.x = 0 or 1 or 2 depending on your router . xx = your custom DMZ last digits for example 12 

so it would be 192.168.2.12 or 192.168.1.12 or 192.168.0.12 

Please E-Mail me if you need further assistance

bmbggm · Answer

I have COD 4 and I can get on singleplayer fine but as soon as I click the multiplayer tab on the main menu, it brings right back to the ps3 home screen, plz help me

RooRkiller · Answer

I always get booted out of games and get connection interrupted so a buddy said check my connction type, well unfortunatly its type 3.  From what I read I think this means that I have a wireless connection but my Ps3 is hard wired with an ethernet cable to the socket in my wall.  when trying to fix this I keep reading ways to fix ports on my router but im not using a router.  how can I change the type 3 connection to something else without the use of a router????

thanks in advance

molsonhomegrown · Answer

i suggest installing winsockxpfix ... www.downloads.com. it instantly fixed all connection problems I was having.

Yankee21 · Answer

hi I played call of duty alot once I always had good connection unless my cpu was on but most of the time it wasnt well then out of nowhere myconnectionwent bad on every game its been going on for a month the weird thig is that at midnight the connection is perfect but at day and night its 1 bar idk whats goingon I triyed connecting directly with the moderm but the same thinggoes on the moderm and router work fine we triyed contacting the isp but they dont know whats going on they say something might be interrupting the connection or something but I doubt it is it something I did on my cpu? please reply back please I play ps3 I triyed every setting it has wired wireless upn enable and stuff nothing happens what should I do im really pissed and sad they say the moderm is fine and I have 1.5 Mg so wtf is going on

BadReligion · Answer

What you all need to understand is that there is no magic answer to fix these problems. In many cases a new router is NOT the answer. Most people just do not know jack shit about networking and wireless. Which is fine, however the real problem is that these console game manufacturers can't program their games online play easy enough for networking noobs. So any smuck can go hook up a wireless router and get wireless. But configuring DMZ, firewalls, understand what a port and IP is that is not stuff that typical console gamers have a clue about. Quit blaming the router manufacturers because they do a much better job.

The best help you can receive is this:
- Open necessary ports for PS3
- Open any ports used specifically by the game (which is retarded they don't use standard PS3 ports)
- If your router supports UPnP enable it (caution this is a security risk UPnP is a horrible idea)
- Make sure your wireless connection is strong

Now you might say I am being too general, "I need it step by step". Well I'm sorry to tell you, that you must figure out yourself. Reason is that everyone has a different router many from different manufacturers that have a different configuration interface.

Bottom line is if you are not able to just plug and play your PS3 games online, you either need to find a friend that can fix your problems, pay someone to do it, or learn how to do it yourself.

Perhaps not the answer you were all looking for but at least it will stop you from running around like chickens with your heads cut off.

reatreatareteat · Answer

I did everything but it doesnt work. Is it because my ps3 is down stairs in the living room and my modem is upstairs?

sojiro9 · Answer

here's why your response makes you sound like an idiot......I use the exact same router on my Xbox 360 and I can connect to 99% of the people....yet with the same game but on PS3 I can barely connect to 10% of em.....explain that please

ProfsrKos2012 · Answer

This is the most retarded answer to this problem. The problems are happening within the router, but by no means should any one have to bypass it altogether. Contact the help line for you brand of router and they will direct you on the CORRECT process!

Adriaan · Answer

Hi guys, I've been searching everywhere on the net trying to find a solution for this problem. Everytime I started my PS3, it tried to connect to the Playstation Network, however, this always ended in an error (timeout). When I connected to PSN manually, it worked. Unfortunately, when I was not using the connection, most of the times it was disconnected again... But now, I think I have solved it!!! My PS3 has always been connected through LAN in a home network with a NAS, on which a media server is installed. I always thought that I should enable the 'UPNP'-setting on my PS3 (in network-settings), and I also enabled it on my router (Linksys WRT54G). 

I thought I'd give it a try to DISABLE these settings both on my PS3 and on the router, and now the problem is solved!! I hope this solution helps many other people, since it has troubled me for months and months! This does not mean that de media server connection is disabled, you should still be able to use the media server connection.

Good luck, cheers!

kc4 · Answer

Guys you should try social news and networking sites when searching for that kind of information...

Warhawk · Answer

But how do u stop Laptops etc. from interfering with your wireless PS3 connection?
When I play Online, and someone is using a laptop in my house, it makes the game glitch and lag and slow.

Brido · Answer

HEY There

When I play pro evo soccer 2010 my connection speed is terrible and its the same with tiger woods
can anybody tell me how to sort this pls

DodginCowboy · Answer

pablosanchez, great detailed information for the linksys routers. Thanks very much. My scenario was a little different than what the others were reporting, but nonetheless, the ports got me connected again. Mind you I was just playing MW2 multiplayer just last night. Then when I tried tonight, nothing. I would start the game then from MAIN MENU> MULITPLAYER> PLAY ONLINE> CONNECT TO PLAYSTATION NETWORK> Then at this point it would just hang with the message "Connecting to Matchmaking Server". I let it stay this way for 20 minutes or more. I then canceled and tried it again and got a similar message, except it also said something about updating rankings. So for those of you who have or had this problem, after entering the ports pablosanchez recommended, I shutdown the PS3, restarted the game and was able to connect fine. FYI..... there was some confusion about formatting of the ports. For those with linksys follow pablosanchez's directions and put the ports as follows: NAME START END PROTOCOL IP ACTIVATE PS3 80 80 TCP .10 PS3 443 443 TCP .10 PS3 5223 5223 TCP .10 PS3 10070 10080 TCP .10 PS3 3478 3478 UDP .10 PS3 3479 3479 UDP .10 PS3 3658 3658 UDP .10 PS3 10070 10070 UDP .10

Gizmoyoshi · Answer

Okay.
So I've been reading over the answers, but I can't seem to find the right answer.

I have a Wii and a PS3, neither of which will connect to live, at least.
I guess that's the best way to describe it.
On the PS3 the internet works PERFECTLY, but it WILL NOT let me sign in to let me play online.

I just got my PS3, and the Wii I have had for a year or two, so it's not a new thing.
I'm also not able to use things like Limewire, is there something in my internet connection that is making it so I cannot connect to anything?

I've got wireless internet, but we're using Belkin... 


Can anyone help?

Balla · Answer

I have my PS3 setup on its own IP address and placed it on the DMZ within my wirelsss router (hardwired to my PS3). I'm getting a Type 2 connection and in COD4 MW2 I see NAT as being OPEN. I get into games fine with no issues, its just when I'm playing (say 5 minutes into the game), I freeze up, and my connection times out, and drops. I notice that all my lights on my cable modem are blacked out , then recovers as if it was reset, and I'm kicked out of PSN. I also did this going directly into my cable modem, and the same issues.  This is very irritating. Any insight on this?

mrAndersson · Answer

and what if I get the Nat thing when my modem is connected directly to my laptop? Help I am desperate:-(

rjlad140 · Answer

For anyone who wants to connect the N+ Belkin router to their ps3!!

I spoke to the belkin support and they sent me this to follow:

All works now.....

 Sudha K V: Hi, my name is Sudha K V. How may I help you?
 Rishi Lad: hi
 Rishi Lad: I am trying to connect my ps3 to the belkin router 
 Sudha K V: Ok.
 Rishi Lad: but I have heard other people have the same problem can u help
 Rishi Lad: connecting the playstation 3 wirelessly to the belkin router
 Rishi Lad: it works when I connect it through a wired connection but not wirelessly
 Sudha K V: As I understand, you have a problem connecting wireless PS3 with the router.
 Rishi Lad: yes
 Rishi Lad: the problem is it will not connect saying it cannot find an access point but all my other computers read it. I know its not the ps3 because all the other routers I have work with the ps3
 Sudha K V: I understand your concern.
 Sudha K V: Not to worry, I will certainly help you with this! 
 Rishi Lad: occassionally it does read the ps3 but then it stll doesnt connect
 Rishi Lad: thanks
 Sudha K V: Would it be fine if I go ahead and give the steps?
 Rishi Lad: yes thanks
 Sudha K V: Please enable the follow network settings manually on the PS3.

IP address: 192.168.2.200, subnet mask: 255.255.255.0, default gateway: 192.168.2.1, primary DNS address 4.2.2.2 and secondary DNS address 4.2.2.1

Sony Electronics created the Playstation, which communicates with game servers. Ports used by PlayStation are as follows: 

• TCP Ports: 80, 443, 5223, and 10070 - 10080

• UDP Ports: 3478, 3479, 3658, and 10070

Please follow the steps given below to open the ports on the router.

- Please open the Internet Explorer and in the address bar type in "192.168.2.1" and "Enter". The computer should be connected to the router with an Ethernet cable.
- Leave the password blank and click on "submit".
- Click on "Virtual server" under the "Firewall". 
- Check the "Enable" box and 
- Enter the description as "Play Station 3"
- Enter the port number under "Inbound port" & "Private port".
- Enter the Static IP address of the "PS3" under the "Private IP address".
- Click on "Apply changes". 

Example: Line 1, enable is ticked, description is "Play Station, Inbound Port is 443-443 (443 in each box), Type - UDP, Private IP = 192.168.2.200, Private Port = 443-443 
 Sudha K V: The above instructions will resolve your issue.
 Rishi Lad: is this a general issue that all belkin routers have with the ps3?
 Sudha K V: This is an issue with the firewall as Belkin router has inbuilt firewall.
 Sudha K V: To make the router to work with PS3, ports need to be opened to allow the traffic.

This should resolve it.

robsgirl69 · Answer

The bottom line is your router. I had to upgrade to a broadband, which I now have no interruptions. I had too many devices running off my old router. Without the broadband, your router will only stream 2.4gh. Cell phones and cordless phones are just 2 devices that use that same frequency. I spent many hours trying to find a solution. I called Sony and Linksys for help and we even opened the ports. Nothing worked until I ungraded my router. I spent about $130, but it was worth it. Good luck!

ryan · Answer

my ps3 don't work it won't play ps3 games  or ps2

kool · Answer

if it works well we will be cool if not then I will find another way thanks.
i really want to play mondern warfare 2 online badly but it wont let me.

ferry · Answer

i want to play call of duty on playstation 3 online but I dont know how???

so plz tell me step by step how to do that in my station
thanks

Anonymous · Answer

Unbelievable! Only thing that worked.. thanks!

ps3 · Answer

well you know when im in network connection setting and I type everything and after the password it says the connection has benn timed out.????/

perkey · Answer

why is the connection so slow then

perkey · Answer

is there a way to make it really quick

dammit · Answer

on my moderwarfare2 for ps3 I can get into search  for game but it just keeps loading 4ever

Hell1ce · Answer

Disabling the Media Server thing worked for me! Thanks!!!!!

Deezy · Answer

If you pull out the internet cable out the back of the computer will it mess the internet up?

rulo · Answer

I had the same issue, got the IP address checking succeed, but Internet failed, so I resetd to the default settings to reconfigure everything again and  put the new DNS that I got from my ISP, set up all again with the proper DNS and worked...

hope this can help

andy · Answer

my ps3 is not going when I put it on it goes red with the words.

bexx · Answer

ps3i have tred this and does not know if it works

Fixing Your PS3 Network Connection

69 responses

Your reply

Similar discussions

Subscribe To Our Newsletter!