Take the hit, and call your ISP to fix the outlet. Sir Keiferschild is correct, physical barrier between cable and pins (The connection between cable and port are metallic.)
Try to change the jack out for yourself, because, if you attempt it and you fix it, then you have fixed it. If you attempt, and don't fix it, it was already broken and take the hit and pay your ISP. You could always call your isp, and add in INTERNAL WIRING INSURANCE to your bill. It will be like $8 to your monthly bill. Then next day, call in a claim to have your inside wiring fixed. You pay nothing, but $8 insurance. Do not cancel it the next day. Wait until you pay your next month bill, then cancel it. At least give the $8 to them!