Can't log in to my Yahoo account

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Djones7201 - Updated on Oct 29, 2017 at 10:17 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 29, 2017 at 06:08 AM
Hello,

So i got a new phone and number today. Went to get on my email and its asking for a key code and it asks to send a code to my old number. Which i nolonger have or have access to. The back up email i had 15 years ago and know nothing about it anymore. I have no options for security questions. What do i do???

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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Oct 29, 2017 at 06:08 AM
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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