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lmlhbbr - Nov 13, 2020 at 12:57 PM
HelpiOS Posts 14513 Registration date Friday October 30, 2015 Status Moderator Last seen November 12, 2024 - Nov 14, 2020 at 03:16 PM
Hello,

AOL's help doesn't work for this message. How can I get help. I clicked on forgot password, then got this.

Thank you.
Related:

1 response

HelpiOS Posts 14513 Registration date Friday October 30, 2015 Status Moderator Last seen November 12, 2024 1,867
Updated on Nov 14, 2020 at 03:17 PM
Hi,

Have you access to your account with a different device? If not, your account may have been temporary locked. This may happen if there have been too many unsuccessful attempts to sign in.

Wait 12 hours and try sign in again into your AOL account. You can also try using the Sign-in Helper to unlock your account. Clear your Web browser's cache and cookies before using the tool.
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