Problem resetting PC Wont start up [Closed]

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 Magaly -
I tried to factory reset my Acer windows 10 and it ended up saying "there was a problem resetting your PC" and took me to a blue screen with options and chose "continue windows 10" and now when i turn it on its the acer screen and then after 30 sec or so the screen goes black but not off and then it goes off and it just keeps repeating that. What do i do? Please please help me!!!

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A local PC repair shop or Factory service is your only option. It's probable you have a hardware problem,

Good Luck
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Windows 10 comes with lots of useful features accompanied with powerful options and one out of them is “Reset My PC.” With the help of this settings, users can reset Windows 10 operating system back to its default state. This option is useful if you want to get rid of various bugs and issue due to which your Windows 10 PC is not working correctly. The worst part is that no message related to this error appears in the Event Viewer which makes it difficult to solve.

1.Launch Elevated Command Prompt in Windows 10

2. In the command terminal run these command back to back

cd %windir%\system32\config
ren system system.001
ren software software.001

3. After that type Exit and hit enter this will exit you from Command Prompt.

4. Reboot your system to apply the changes.

5. Now again try to Reset the system. I’m sure this time this process will complete successfully.

If you facing further issues you can check: deleted by moderator
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