Asus keeps shutting down

lo renzo - Nov 12, 2017 at 05:24 AM - Latest reply: Ambucias 53976 Posts Monday February 1, 2010Registration dateModeratorStatus August 16, 2018 Last seen
- Nov 12, 2017 at 05:28 AM
Hello
i bought my laptop last june and lately its keep on shutting down from time to time at first i thought it was just a glitch and wont ever happen again but then it happened the following days , although it does not shut down when the charger is plugged. is there a problem with the battery? or anything that i have installed? hoping for your help


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Ambucias 53976 Posts Monday February 1, 2010Registration dateModeratorStatus August 16, 2018 Last seen - Nov 12, 2017 at 05:28 AM
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Thank you
Hi

It certainly looks like a power supply issue.

Since you purchased your laptop only last June, it's still under warranty. I suggest you contact Asus for support and if need be free repair or replacement.

Good luck
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