Asus keeps shutting down

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lo renzo - 12 Nov 2017 à 05:24
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 12 Nov 2017 à 05:28
Hello
i bought my laptop last june and lately its keep on shutting down from time to time at first i thought it was just a glitch and wont ever happen again but then it happened the following days , although it does not shut down when the charger is plugged. is there a problem with the battery? or anything that i have installed? hoping for your help


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Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
12 Nov 2017 à 05:28
Hi

It certainly looks like a power supply issue.

Since you purchased your laptop only last June, it's still under warranty. I suggest you contact Asus for support and if need be free repair or replacement.

Good luck