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Can't access my Yahoo account

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Lura_ellen - Updated on Nov 15, 2017 at 02:47 AM
BunoCS Posts 16550 Status Moderator - Nov 15, 2017 at 04:49 AM
Hello! I need help getting access to my Yahoo account. My old phone is broken and i no longer have access to it, and can't receive an account key.
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BunoCS Posts 16550 Status Moderator 1,534
Nov 15, 2017 at 04:49 AM
Hello,

When you created the account, did you register a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?

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