I can't log in my old account.

Closed
Duytrg - 16 Nov 2017 à 17:51
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 16 Nov 2017 à 18:05
So I have 2 account thats I haven't log in for lat least 2 years but they connect with my other account on internet.
The first one: I remember ID and password but it doesnt let me sign in and ask for my old phone number that I remember but then they want to send code to that phone that I no longer use. I moved to anotehr country and no longer can access to that phone number.
The second one: same problem as the first one, only that I forgot password too.

I try to contact yahoo for help but they keep lead me to the stupid robot and those "help" but they're no help at all.

How can I get my account back again? I can't beleive I remember everything they still dont let me log in, how dumb.

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
16 Nov 2017 à 18:05
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.