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Can't remember the answers to the secret questions

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timakinola Posts 2 Registration date Sunday November 19, 2017 Status Member Last seen November 20, 2017 - Updated on Nov 20, 2017 at 05:41 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 20, 2017 at 04:15 PM
Pls how do I recover my yahoo account without secret questions? I forgot the password and can't remember the answers to the secret questions. Also, I didn't include phone number when registering the email account.
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Answer 1 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Nov 20, 2017 at 05:41 AM
Hi

Yahoo has done away with secret questions, secret questions don't work any more.
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timakinola Posts 2 Registration date Sunday November 19, 2017 Status Member Last seen November 20, 2017
Nov 20, 2017 at 11:00 AM
Thanks so much for the response. However, this response does not and has not solved my issue as I still cannot access my account.

Would appreciate if I could still get further directives as to solve this challenge.

Thanks
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Answer 2 / 2
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,172
Nov 20, 2017 at 04:15 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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