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Can't access my Yahoo account

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Azeez - 24 Nov 2017 à 23:21
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 25 Nov 2017 à 05:32
Hello,

Hello,
i have my yahoo ID and password but when i want to login its asking for my my old mobile number... even i tried forget password option still asking for my mobile number so they can send text... but i don't own the number now... can some one help me?
(PS i know my security question also but there is no place to enter security question answer and receive the password

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Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Nov 2017 à 05:32
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

Yahoo mail has done away with security question, they are no longer asked.

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