Can't use certain numbers on number pad

Closed
irondog62 Posts 3 Registration date Saturday 25 November 2017 Status Member Last seen 26 November 2017 - 25 Nov 2017 à 00:25
charlecruz1 Posts 5 Registration date Tuesday 28 November 2017 Status Member Last seen 15 December 2017 - 30 Nov 2017 à 02:03
I have lost the use of numbers 1,4,& 7. How do I fix it?
Related:

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
25 Nov 2017 à 05:04
Try to clean the keys with compressed air.
irondog62 Posts 3 Registration date Saturday 25 November 2017 Status Member Last seen 26 November 2017
25 Nov 2017 à 21:09
Thanks Ambucias,
I have tried the but It did not work. I also use a KB cover, so the keys stay clean.
I have tried everything I can find to do. Nothing works. I have hit shift and F13. They are just dead.
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
26 Nov 2017 à 04:05
Hi Irondog,

I am afraid that only a technician can fix this. It's only 3 keys so it has to be a physical issue. The entire kb may need to be replaced.

Sorry
irondog62 Posts 3 Registration date Saturday 25 November 2017 Status Member Last seen 26 November 2017
26 Nov 2017 à 17:14
Thanks again. I guess that I will be spending some time with tech support.
Ron
charlecruz1 Posts 5 Registration date Tuesday 28 November 2017 Status Member Last seen 15 December 2017
30 Nov 2017 à 02:03
Same issue with mine. My technician says that there is a problem in my motherboard