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Can't use certain numbers on number pad

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irondog62 Posts 3 Registration date Saturday November 25, 2017 Status Member Last seen November 26, 2017 - Updated on Nov 25, 2017 at 05:03 AM
charlecruz1 Posts 5 Registration date Tuesday November 28, 2017 Status Member Last seen December 15, 2017 - Nov 30, 2017 at 02:03 AM
I have lost the use of numbers 1,4,& 7. How do I fix it?
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3 responses

Answer 1 / 3
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 25, 2017 at 05:04 AM
Try to clean the keys with compressed air.
irondog62 Posts 3 Registration date Saturday November 25, 2017 Status Member Last seen November 26, 2017
Nov 25, 2017 at 09:09 PM
Thanks Ambucias,
I have tried the but It did not work. I also use a KB cover, so the keys stay clean.
I have tried everything I can find to do. Nothing works. I have hit shift and F13. They are just dead.
Answer 2 / 3
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 26, 2017 at 04:05 AM
Hi Irondog,

I am afraid that only a technician can fix this. It's only 3 keys so it has to be a physical issue. The entire kb may need to be replaced.

Sorry
irondog62 Posts 3 Registration date Saturday November 25, 2017 Status Member Last seen November 26, 2017
Nov 26, 2017 at 05:14 PM
Thanks again. I guess that I will be spending some time with tech support.
Ron
Answer 3 / 3
charlecruz1 Posts 5 Registration date Tuesday November 28, 2017 Status Member Last seen December 15, 2017
Nov 30, 2017 at 02:03 AM
Same issue with mine. My technician says that there is a problem in my motherboard

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