No access to alternate email or phone number for recovery

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malikjac01 - Updated on Dec 15, 2017 at 05:14 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 15, 2017 at 05:45 AM
Hello,
I can't get in my yahoo my number has changed and my alternate email does not work. What do I need to do..


1 response

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Dec 15, 2017 at 05:45 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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