Can't access my Yahoo account because my mobile number changed

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aamir sohail - Updated on Dec 16, 2017 at 02:25 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 16, 2017 at 05:49 AM
Hello,
sir,i cant access my yahoo id,because they need a mobile number verification code .and i donot have a old number because i am abroad now,and i want to change my mobile number for verification code which they need so what is the solution of this problem


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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,176
Dec 16, 2017 at 05:49 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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