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Hacked Facebook username email and password changed

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Addamartin
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 - Updated on Dec 16, 2017 at 06:26 AM
 Blocked Profile - Aug 29, 2019 at 01:06 PM
My fb has been hacked & my email username and password have all been changed i tried the fb hacked help page with no success i have my fb id number intact can anyone please help iv tried to log in on the hacked help page using my fb id number however as the password has been changed & email has been changed i try to reset password but get a screen saying i need to access a linked email to reset my password can anyone please help?
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Ambucias
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Dec 16, 2017 at 06:29 AM
Hi

This is the only way to recover a hacked Facebook account, there no other.

https://www.facebook.com/hacked

http://www.facebook.com/help/security

P.S. Is your account presently online for everyone to see?
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Addamartin
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Dec 16, 2017 at 06:32 AM
Yes i can see my page from my friends account iv obtained my fb id number when i tried to log in with it fb wants me to access the email linked to my account to reset my password but as the hacker has changed email username and my password im at a loss
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Ambucias
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Dec 16, 2017 at 06:37 AM
I understand. How were you able to determine that the email was changed?
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Addamartin
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Dec 16, 2017 at 06:38 AM
I tried to use my fb id number to log in on the fb.com/hacked page however when i put in my password it says im using an old password and when i click forgot password i get a msg saying i can only reset my password by using the email linked to my account
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Ambucias
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Updated on Dec 16, 2017 at 06:46 AM
If your account had been hacked, the hacker would have changed the appearance of your page or would have done something with it, otherwise there is no use hacking an account. Have you seen any such change?

You must try to access your account from the very same device you have used to create your account. Do not use a computer or phone with which another fb account was created.
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Addamartin
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Dec 16, 2017 at 06:41 AM
This is the msg i get using my fb id & attempted to reset password

Try to get access to your email account
Before you can log in to Facebook, we need to verify who you are. To help us confirm your identity, you need to be able to access one of the email accounts associated with your Facebook account.

Adam Martin
Facebook user
Need help accessing your email address?

If you've lost your email address password, follow one of the links below to learn how to reset your email address password with the major email address providers:

Gmail
Windows Live Hotmail
Yahoo! Mail
If your email address was provided by a school or business, please contact that organisation directly.
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