Safe mode

Calebsalyer - Dec 24, 2017 at 01:00 PM - Latest reply: ac3mark 9211 Posts Monday June 3, 2013Registration dateModeratorStatus April 24, 2018 Last seen
- Dec 26, 2017 at 10:22 AM
When my son turned his PS4 on it said it was in safe mode. We followed the steps to go out of safe mode however a message appears saying to connect to USB storage device. We have not had this happen before.
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ac3mark 9211 Posts Monday June 3, 2013Registration dateModeratorStatus April 24, 2018 Last seen - Dec 26, 2017 at 10:22 AM
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OK, so bootup the PS4. Unplug all controllers, and disconnect everything but the POWER CABLE. Log into an account. After an account has been logged it, PULL THE POWER PLUG (CRASH the Ps4)!

Wait 5 minutes. Now plug it back in. The PS4 is gong to scream at you for about three click throughs saying never to do that again. It will rebuild its hardware and you should be good after that.
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