Hacked account

Annie Ismaah - Dec 26, 2017 at 02:23 AM - Latest reply: Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen
- Jan 15, 2018 at 04:41 AM
Hello,
I think my account has been hacked.. I have two factor authentication on my account and yet can't access my account.. I have my email and phone number I used to open the account with me... But am not getting the log in code.. Please help me
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23 replies

Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Dec 26, 2017 at 04:58 AM
0
Thank you
How can you determine that your account was hacked?

Is your page presently online for everyone to see?

When is the last time you successfully accessed your account?
I logg in last on 20th December, 2017
I thought it was hacked because I can't get my two factor authentication code from 631 anymore.. My sim I used to register the account and e-mail associated with the account is with me.
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen > Annie Ismaah - Dec 27, 2017 at 04:47 AM
There is no two factor authentication code for Facebook.

For the 3rd time...Is your page presently online for everyone to see?
Respond to Ambucias
Annie Ismaah - Dec 26, 2017 at 03:56 PM
0
Thank you
My code for two factor authentication is not coming to my SIM nor my e-mail... I have everything intact... Both password, e-mail and phone number associated with my account and all is not working.... Usually there's always a code from 631 anytime I want to log in.. The code is no longer coming as SMS to my phone.. My Facebook user name is Annie Ismaah
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Dec 26, 2017 at 04:33 PM
When is the last time you successfully accessed your account?

Is your page presently online for everyone to see?
Respond to Annie Ismaah
Annie Ismaah - Dec 27, 2017 at 08:17 AM
0
Thank you
There's two factor authentication code from Facebook usually after entering password, there's always a requirement for code sents latest 5mins after entering password... Then you log in... I'm not sure if my account is active for everyone to see. I asked someone to help me check through my account the last time I came online and she said its not showing
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Dec 28, 2017 at 06:51 AM
Is this your Facebook page?

https://www.facebook.com/annie.ismaila.3
Annie Ismaah > Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Dec 28, 2017 at 07:04 AM
Yes... Its the same phone number
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen > Annie Ismaah - Dec 28, 2017 at 04:50 PM
Is this your Facebook page?

https://www.facebook.com/annie.ismaila.3
Annie Ismaah > Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Dec 28, 2017 at 04:52 PM
Yes it is... That is my Facebook page
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen > Annie Ismaah - Dec 28, 2017 at 05:08 PM
Well, if I may say, you are a very pretty person.

So your account is alive and active and is online for everyone to see, including me and the entire planet.

When you look at your page, do you see any evidence that a hacker has changed something? If not, your account has not been hacked.

Do you usually login to your account using your phone or a computer? When you last successfully entered your account was it with your phone or your computer?
Respond to Annie Ismaah
AnnieIsmaah 2 Posts Sunday January 14, 2018Registration date January 15, 2018 Last seen - Updated by AnnieIsmaah on 14/01/18 at 08:58 AM
0
Thank you
Hello, I got a friend request from that account now to the new (temporary) account that I opened.. I believe the account was hacked. please help me
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Jan 14, 2018 at 04:55 PM
There is no such thing as temporary accounts. Facebook allows only one account per person. If you create a new account, the first one will get disabled for ever.
AnnieIsmaah 2 Posts Sunday January 14, 2018Registration date January 15, 2018 Last seen > Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen - Jan 15, 2018 at 03:39 AM
OK.. I can easily delete the new account but how do I get the old one back??? that's my main concern. please
Ambucias 52527 Posts Monday February 1, 2010Registration dateModeratorStatus June 18, 2018 Last seen > AnnieIsmaah 2 Posts Sunday January 14, 2018Registration date January 15, 2018 Last seen - Jan 15, 2018 at 04:41 AM
You cannot easily delete the new account. It takes 15 days to delete an account.

Now if the account you are has been hacked, click on the below links. You will find all the information to help you recover your hacked Facebook account:
https://www.facebook.com/hacked

http://www.facebook.com/help/security
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