Need A Careful Approach invoving Dell Inspiron 5000 Series

Blabbs - Updated on Dec 26, 2017 at 03:55 PM
 Blocked Profile - Dec 26, 2017 at 04:20 PM
I started the laptop and it surprised me by indicating it was going through a hardware test. When finished it indicated that there were no hardware problems.
Next what appeared n the screen was as follows:

Your pc did not start correctly. Press RESTART to Restart Your PC which can sometimes fix the problem. You can also press Advanced Options to try other options to repair your pc.

When I click on RESTART, the Dell fails to restart and then four options appear on the screen:
1: Continue (Exit and Continue to Windows 10)
2: Use A Device (Use USB Device, Network Connection or Windows Recovery CD
3: Troubleshoot (Reset Your PC or Used Advanced Options
4: Turn Off Your PC
I’m scared to death that I’ll make the wrong choice or do the wrong thing and lose all the data on my PC. Can you provide a careful systematic approach to proceed?

1 reply

Blocked Profile
Dec 26, 2017 at 04:20 PM
Turn off the PC. Restart it. If it happens again, take it back to the store you bought it from, and have them boot it for you!