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My phone number changed that was my accounty recovery

DORIE SHILTZ - Jan 4, 2018 at 09:36 AM - Latest reply: HectorEnsminger 4 Posts Thursday January 4, 2018Registration date January 6, 2018 Last seen

- Jan 5, 2018 at 08:44 AM

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how can I get my phone number changed as it is no longer my old number for my email account recovery.

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Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen - Jan 4, 2018 at 04:42 PM

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Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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HectorEnsminger 4 Posts Thursday January 4, 2018Registration date January 6, 2018 Last seen - Jan 5, 2018 at 08:44 AM

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You could see if your number is still existing and ask the person who holds your number to forward the OTP while recovering your account.

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