Previous Topic Next Topic

Can't access Yahoo account

Closed
Sharonwatt - Updated on Jan 10, 2018 at 05:13 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Jan 10, 2018 at 05:13 AM
Hello, I have changed phone number and can't remember my password or old phone number and need to change both hoe do I do this



1 reply

Answer 1 / 1
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,236
Jan 10, 2018 at 05:13 AM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
0