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Can't access Yahoo account

Sharonwatt - Jan 10, 2018 at 05:11 AM - Latest reply: Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen
- Jan 10, 2018 at 05:13 AM
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Hello, I have changed phone number and can't remember my password or old phone number and need to change both hoe do I do this



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Ambucias 51126 Posts Monday February 1, 2010Registration dateModeratorStatus April 22, 2018 Last seen - Jan 10, 2018 at 05:13 AM
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Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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