Computer can't click on anything after factory reset

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cheesecake - Updated on Jan 20, 2018 at 06:28 PM
xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 - Jan 21, 2018 at 02:32 PM

Hello,

My computer was having issues so i decided to reset it, like wipe my files and have it back to when i first got it. It did that successfully, but now im on the “region and time” page and it won’t let me click on ANYTHING. I tried clicking everything on that page and it won’t let me

Computer can't click on anything after factory reset
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1 response

Answer 1 / 1

xpcman Posts 19530 Registration date Wednesday October 8, 2008 Status Contributor Last seen June 15, 2019 1,825
Jan 21, 2018 at 02:32 PM

I "reset" only works for software problems. If you have hardware problems (like a failing hard drive) then you end-up stuck in Windows initialization as it appears is your situation.

I suggest you have a local PC repair shop soft out the problem.

Good Luck

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