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Unable to access my Gmail account

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Vivian - Updated on Feb 3, 2018 at 04:49 PM
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Feb 3, 2018 at 04:54 PM
Hello,

I cannot get into my accounts because it says I put in the wrong password, when I go to recover password and I go through the steps, my laptop is broken and it is the only thing that I have my back up email address on. So, what else to do?

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Answer 1 / 1
Ambucias Posts 3015 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 11,166
Feb 3, 2018 at 04:54 PM
When you created the account, did you register alternate recovery email address or phone number to which you have access to receive a reset code?

When is the last time you successfully accessed your account?

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