Laptop screen showing nothing after replacement

Solved/Closed
adamalsaa
Posts
9
Registration date
Tuesday February 20, 2018
Status
Member
Last seen
February 25, 2018
- Feb 20, 2018 at 04:15 PM
Ambucias
Posts
47360
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
- Feb 25, 2018 at 04:36 PM
Hi everyone,

I had an old sony vaio laptop with a broken screen so decided to get a new one from eBay. First, the one they sent was faulty because it had a mark on the screen, so I sent it back. But the screen did turn on and work. When I got the new one nothing showed up on the screen at all. I plugged in the original broken screen (which normally showed some lines and marks) but still nothing. When I plug in an external monitor it works fine. On both the old broken screen and the new one, not even the backlight would come on. I shined my phone light on the screen and it showed the VAIO logo and window logo when the laptop boots, but then it goes blank.

When I go into the setting to make sure the laptop screen isn't just disabled, its set to "duplicate screen".

Also, the laptop is running a clean install of Windows 10. It originally ran Windows 7. I don't know if that makes any difference.

I've tried to update drivers in the device manager too, but that hasn't worked.

I would appreciate any help,

Adam

1 reply

Ambucias
Posts
47360
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,255
Feb 20, 2018 at 04:27 PM
Hi

When you see the VAIO logo and window logo with your phone light, it's because the screen's back lights must be replaced.
0
adamalsaa
Posts
9
Registration date
Tuesday February 20, 2018
Status
Member
Last seen
February 25, 2018

Feb 20, 2018 at 04:29 PM
Hi, thanks for the quick reply.
I would assume that too, but it only shows the logo then shows nothing later. Also, the backlight on the broken screen isn't coming on either and I know the backlight was working on that screen.
0
Ambucias
Posts
47360
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,255 > adamalsaa
Posts
9
Registration date
Tuesday February 20, 2018
Status
Member
Last seen
February 25, 2018

Feb 20, 2018 at 04:39 PM
Some call me "Rocket Reply"

Are you sure you can't see your desktop ? Look at an angle.
0
adamalsaa
Posts
9
Registration date
Tuesday February 20, 2018
Status
Member
Last seen
February 25, 2018

Feb 20, 2018 at 04:40 PM
haha. Nope. Nothing at all. And I'm trying really, really hard
0
Ambucias
Posts
47360
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
September 1, 2021
11,255 > adamalsaa
Posts
9
Registration date
Tuesday February 20, 2018
Status
Member
Last seen
February 25, 2018

Feb 20, 2018 at 04:46 PM
See if you get a clear signal after booting in safe mode.

P.S. EBay is not the best place to purchase a screen, most come from the back of a truck.
0
adamalsaa
Posts
9
Registration date
Tuesday February 20, 2018
Status
Member
Last seen
February 25, 2018

Feb 20, 2018 at 04:53 PM
Can't seem to get into safe mode. I tried several different F keys. Some took me to boot options page and other places, but F8 isn't taking me to safe mode for some reason. Also I didn't mind if it was from the back of a truck. Its an old laptop and I just wanted something cheap
0