Why does my RCA Galileo pro keep saying couldn't connect to the internet on setup after factory reset ?

RCA tablets are known to have problems with Wifi. Sorry, No solution has ever been found

RCA Galileo pro Connection problem

Answer 2 / 7

Bluewonder2018

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Feb 25, 2018 at 01:31 AM

problem solved ,so if you have a mobile phone just enter your SSID then your password & as long as you have Data you tablet should pick up your internet connection so that's how I fixed it again use your phone SSID & enter your password when promted your tablet will then connect to the internet.

Answer 3 / 7

Bluewonder2018

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Feb 24, 2018 at 05:27 PM

sorry I forgot to add please & thanks for all those that to find a solution but anyway it's something different because I'm connected to the same network on my phone .

Ambucias

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11,315
Feb 24, 2018 at 05:44 PM

The network is not the issue, it's the RCA tablet itself

Answer 4 / 7

Bluewonder2018

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Feb 24, 2018 at 05:51 PM

I think it was because I forgot my pattern so I had to use the volume & power button feature to get to the factory reset to get back into my tablet , now it won't connect so I sent the problem to RCA & they're supposed to reply in 1to 2 business days . Hopefully they can help me fix it .

Ambucias

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11,315
Feb 24, 2018 at 06:00 PM

Gee, when you get a reply from RCA, please let us know. We have several users, may be 100+ who are experiencing the same problem as you with their RCA tablet, no matter the model.

Thank you

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Answer 5 / 7

Bluewonder2018

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Feb 24, 2018 at 06:03 PM

your welcome & I will

Answer 6 / 7

Bluewonder2018

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Feb 25, 2018 at 01:39 AM

your tablet will ask you to choose which wifi then choose add another network then just put your mobile phone SSID & password then it will connect to the internet this is if your trying to complete setup & that's how I got back into my tablet I hope this will work for you

Ambucias

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Updated on Feb 25, 2018 at 04:18 AM

So you must have the tablet and a mobile phone?

Bluewonder2018 > Ambucias

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Feb 25, 2018 at 08:16 AM

So yeah if you do back up & reset it will ask you witch wifi you want to use then choose +another network then put your phones SSID & password make sure your mobile data is on & it should connect to your phones internet. That will allow you to complete setup. So anyway I always say "You have to be smarter than the thing your trying to operate" I couldn't figure out why it wouldn't connect to my phone so it finally came to me, turn on mobile data & see if that works & it did.

Answer 7 / 7

Bluewonder2018

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Feb 25, 2018 at 06:13 AM

thanks to everyone who tried to help me figure out how to resolve my issue .

RCA Galileo pro Connection problem

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