Dell laptop Inspiron 15 5000 series is showing black screen [Solved/Closed]

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Tuesday October 21, 2014
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October 21, 2014
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 Tracy -
My laptop dell company inspiron 15,5000 series will show dell company opening screen,after it will become plane,no next screen,becomes ash color .what to do for these to use in proper way.

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Try this
  • Remove the battery and cable
  • Press and hold the power button for 58 seconds
  • Replug cable and start
168
Thank you

A few words of thanks would be greatly appreciated. Add comment

CCM 2942 users have said thank you to us this month

This worked for me...( unplug cord & battery means the cord as battery runs along cord, incase someone needed to know) but just had to have computer as off first ( no light on) before holding power button for the 58 seconds... Yipee Im happy it works. Thank you!
Awsome its actually work....
Thank you! This worked! But, why did it happen in the first place? In fact, the 2-in-1 doesn't have a traditional battery and my laptop, after only 2 years, is no longer holding a long charge. I wonder if I should replace the cord?
Thank you sooo much! It worked exactly how you said it would.
my problem is a bit differnt,sometimes its just a normal start.nd the next time u do it.its black.its fine til dell logo.but nothing much forward.its just the windows thats not working.though i did the windows like million times.4rm differnt sources as well..
Thanks it works
Genius!! Worked! Thanks
Worked thanks.
Thanks it worked for me
Thank you- perfect solution! Just wish it would stop happening so often.
WHoa thanks man
Omg it worked! Thank u so much! I was so upset with my son, as he always touches my laptop to play in it!
Thanks! That totally worked!
thank very much you save my job
Such a genius!!! Thanks for advice!!!

Amazing! It worked. I was in the middle of tutoring a student when the screen went blank. I removed the battery for 1 minute and te-installed but it didn't wotk. I had to use my smart phone for the remainder of the session. I had a online session and found this answer. Wow you're a life saver. Thsnks, thanks, and thanks. Appreciative Tutor
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All the pleasure is mine and I will not share it.

Pay to the next!
Thx worked great for me and I know absolutely nothing about computers. 2 thumbs up
Dear Friends, Dell Inspiron 15 R - Have a trouble on booting. It comes with blank screen when the power button is switched on. Dell Logo comes, then a blank screen only the mouse cursor movement can be seen, nothing comes up. Have tried removing the battery and power cable removed for a minute, still the same challenge.
Can you suggest the best way to fix it Please ?
Very very very very very a great thank u....
wha...how... what? how did it work? amazing!