Computer hardware error! [Closed]

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 Mike -
Hello, crew
I am currently having a problem with my Dell desktop, it just logged off unexpectedly. And when I switch it on, it just shows a black screen with this dash flashing at the top left corner. Can you please help me out I'm having a bad time!



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Hi Mike

I was hoping to get the task manager to be able to launch your operating system.

It certainly looks like a hard disk failure. Only a qualified technician can attend to it.
Ok, so there are no other possible ways out of this situation?
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Ok thanks, woo this means I'm really stuck here, can't go anywhere 😢
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Usually, most people create recovery disks when they first get their machine.
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Yes, I do not think I have one of those too, eish.. this is a really bad time for me right now. I don't know what to do, I'm desperate, really really desperate.. ALL it shows is a black screen and a blinking curser and this text I mentioned..
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As I said, it looks very much like a hard disk failure much more so than a Windows 7 problem.

Intel Matrix Storage Manager is basically a piece of software that communicates with the Intel I/O Controller / SATA ports in order to give you an overview of what is happening. (And RAID status if it is setup)

I suggest that your HD must be replaced. A technician might be able to save some or most of your data.

We can't even go to command prompt because you cannot type to go to run.
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Ok Thanks
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Hi

What is your operating system?
My operating system is Windows 7 pro
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If you press alt+ctrl+del, does it open the task manager?
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If I press alt+ctrl+del, it restarts and shows a black screen. Then it shows this text only, followed by a blinking cursor :

Intel(R) Matrix Storage Manager option ROM v8. 5. 2.1002 ICH10R/DO
Copyright (C) 2003-08 Intel Corporation. All Rights Reserved.

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