Kastor All Video Downloader 6.0.0 [Closed]

BlondOne 2 Posts Thursday March 22, 2018Registration date March 22, 2018 Last seen - Mar 22, 2018 at 05:17 PM - Latest reply:  BlondOne
- Mar 22, 2018 at 07:17 PM
I have decided to delete the All Video Downloader program from my PC because it was not what I had expected. I was just looking for a simple way to download videos from YouTube and found this confusing. Could you please close my account as I have paid for the Premier subscription for 19.00 USD. I would appreciate it if you could send me a refund back to the card I signed up with.
Please and Thank You in advance.

Note: The program is a good one, but it does not satisfy my needs at this time.
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6 replies

ac3mark 10810 Posts Monday June 3, 2013Registration dateModeratorStatus November 12, 2018 Last seen - Updated by ac3mark on 22/03/18 at 05:32 PM
0
Thank you
Ok, well, we did not take any money, nor do we offer any services to be paid for. Perhaps you need to contact WHOM EVER you gave up your credit card info to (http://www.kastorsoft.com/allvideodownloader_fr.php)
or....
http://www.kastorsoft.com/contact.php
We do not take payments!

Just as an FYI, typically no SOFTWARE is offered back as a refund! You opened it, you have it!

Thank you for responding back so quickly. Sorry about this, I was just confused. I know who I sent money to. Thanks
Hi
It was an online purchase for a software license. I did not or will receive anything to open
Ambucias 55815 Posts Monday February 1, 2010Registration dateModeratorStatus November 11, 2018 Last seen > BlondOne - Mar 22, 2018 at 07:09 PM
to open what?
BlondOne > Ambucias 55815 Posts Monday February 1, 2010Registration dateModeratorStatus November 11, 2018 Last seen - Mar 22, 2018 at 07:17 PM
I am sorry Ambucias, I have been using the forum to find out what it was I should do. It is all OK, now. I have contacted the right people for my request. I apologize for using the forum in an incorrect way. This goes out to everyone. Thanks
BlondOne 2 Posts Thursday March 22, 2018Registration date March 22, 2018 Last seen - Updated by Ambucias on 23/03/18 at 04:39 AM
0
Thank you
ac3mark

I guess I am still confused because this is the receipt and information email that I received after the purchase was approved. Who do I contact then, Intee or Kastorsoft

Thanks for purchasing AllVideoDownloader Premium !
See below your informations to unlock the software :

License key : A0978-*********************

Best Regards,
KastorSoft

You sent a payment of $19.00 USD to Intee.
20-Mar-2018 18:28:16 PDT
Receipt No:1247-7281-1727-9635

This charge will appear on your credit card statement as payment to PAYPAL *INTEE.

Merchant information: Instructions to merchant:
Intee None provided
contact@kastorsoft.com
http://www.kastorsoft.com

Shipping information: Shipping method:
Not specified

Description Unit price Qty Amount
AllVideoDownloader Premium
$19.00 USD 1 $19.00 USD

Discount: -$0.00 USD
Total: $19.00 USD

From amount: $25.72 CAD
To amount: $19.00 USD
Exchange rate: 1 CAD = 0.738780 USD
Receipt No: 1247-7281-1727-9635
Please keep this receipt number for future reference. You'll need it if you contact customer service at Intee or PayPal.