Gmail account hacked

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AngNgima - Updated on Mar 26, 2018 at 04:58 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Mar 26, 2018 at 05:31 AM

I tried in every ways but i cannot get my account back the hacker has changed recovery email and phone number plz help.

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2 replies

Answer 1 / 2

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,202
Mar 26, 2018 at 04:59 AM

Before we can help you tell us:

How were you able to determine that your account was hacked and that the recovery information was changed?

When is the last time you successfully accessed your account?

When you can’t access your account it does not necessarily mean that it was hacked.

AngNgima
Mar 26, 2018 at 05:15 AM

i got a message that my password has been changed. When i tried by typing my password it said it is wrong and i tried from recovery email and phone number but it was changed i couldnot do anything

Answer 2 / 2

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,202
Mar 26, 2018 at 05:31 AM

Hi

Follow the instructions provided in this link:

https://ccm.net/faq/9225-how-to-recover-gmail-account#your-gmail-account-has-been-hacked

Good luck

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