How to recover Yahoo account changed phone

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Karena4u Posts 2 Registration date Monday March 26, 2018 Status Member Last seen March 27, 2018 - Updated on Mar 27, 2018 at 05:34 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Mar 27, 2018 at 04:50 PM
Hi I'm having a problem signing into my Yahoo account I changed my phone number plus my phone and I haven't accessed I don't have access to that phone anymore and I have a new phone number and because of security code goes to the whole number I cannot sign it and I don't have an alternate email address is there any way that you can help me to sign in my account I just have so many things important email to look at and I'm not able to sign in

2 replies

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,234
Mar 27, 2018 at 05:35 AM
Tell us, when you created the account, did you register an alternate recovery email address or phone number to which you have access to receive an account key?
When is the last time you successfully accessed your account?
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Karena4u Posts 2 Registration date Monday March 26, 2018 Status Member Last seen March 27, 2018
Mar 27, 2018 at 11:47 AM
No I did
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Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,234
Mar 27, 2018 at 04:50 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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