2TB Samsung Hard disk not working

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giftson123 Posts 1 Registration date Saturday March 31, 2018 Status Member Last seen March 31, 2018 - Updated on Mar 31, 2018 at 05:30 PM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - Apr 3, 2018 at 01:33 AM
Hi,
I have 2TB Samsung hard disk which was working perfectly but suddenly it is not visible in my laptop but if i plug it in TV data is visible.
I tried all options ,in device config it is showing as healthy only but i cant open or access it.

kindly help me
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2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Mar 31, 2018 at 05:32 PM
After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. Right click and then click "Uninstall. Remove the drive and restart your system.
Try connecting the device again
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nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
Apr 3, 2018 at 01:33 AM
It seems that drive's driver software is not compatible with your laptop and it needs to be updated. I would suggest you to go to the device manager and update the driver software of the drive. After this connect it to the laptop and check whether it starts detecting by the system or not.
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