Dell laptop screen goes black

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lisaypsil Posts 1 Registration date Monday April 2, 2018 Status Member Last seen April 2, 2018 - Updated on Apr 2, 2018 at 03:03 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 2, 2018 at 04:44 PM
my laptop will turn on and the window logo with come on then the screen goes blue or black which ever you might want to say. but it stays that way and doesn't do anything else.. please help fix this problem
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,173
Apr 2, 2018 at 04:44 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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