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Can't reset Facebook password new phone

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DaneClark
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 - Updated on Apr 7, 2018 at 04:36 PM
Ambucias
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 - Apr 11, 2018 at 04:34 PM
I got a new phone and was trying to reset my facebook password so that I could sign in on it. It keeps giving me the "You have entered too many codes" error, which is complete BS because it's been giving me that error since my very first attempt. Someone PLEASE help

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Ambucias
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Apr 7, 2018 at 05:41 PM
In most case, before trying a code, one must wait 24 hours, if you still don't succeed, then the waiting period is 96 hours.
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DaneClark
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Apr 7, 2018 at 05:43 PM
I've been able to reset it before without this problem, and it seems very odd to have it happen on my very first attempt
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Ambucias
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 11,314 > DaneClark
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Apr 7, 2018 at 05:54 PM
Hi Dane,

You did reset it before with a new phone? Facebook has increased its security. They should also improve the quality of their automated error messages they send because entering to many codes, as you noticed is wrong. The message you should have received is that they blocked your account for security precautions and tell you to try again later. Although you might have the same phone number, Facebook does not readily recognize your new phone.

How do know all of this ? Many years of experience on this forum troubleshooting problems for Facebook, free. Their automated system is quite complicated and help is poor. I don't even have a Facebook account, as an increasing number of people call it now: "Facepuke".

Good luck
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DaneClark
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Updated on Apr 7, 2018 at 05:58 PM
Will it automatically recognize my new phone if I just wait a few days? ALSO, it does the same thing if I try to reset it through my email instead of through my phone
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Ambucias
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 11,314 > DaneClark
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Apr 7, 2018 at 06:14 PM
Dane,

When you use your email, you mean with your computer?
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DaneClark
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Apr 7, 2018 at 07:20 PM
No, it was with my new phone. Maybe I should try using my laptop instead
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