Can't reset Facebook password new phone
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DaneClark
Posts
7
Registration date
Saturday 7 April 2018
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Member
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11 April 2018
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7 Apr 2018 à 14:34
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 11 Apr 2018 à 16:34
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 11 Apr 2018 à 16:34
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1 response
Ambucias
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47312
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Monday 1 February 2010
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Moderator
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11,166
7 Apr 2018 à 17:41
7 Apr 2018 à 17:41
In most case, before trying a code, one must wait 24 hours, if you still don't succeed, then the waiting period is 96 hours.
7 Apr 2018 à 17:43
7 Apr 2018 à 17:54
You did reset it before with a new phone? Facebook has increased its security. They should also improve the quality of their automated error messages they send because entering to many codes, as you noticed is wrong. The message you should have received is that they blocked your account for security precautions and tell you to try again later. Although you might have the same phone number, Facebook does not readily recognize your new phone.
How do know all of this ? Many years of experience on this forum troubleshooting problems for Facebook, free. Their automated system is quite complicated and help is poor. I don't even have a Facebook account, as an increasing number of people call it now: "Facepuke".
Good luck
7 Apr 2018 à 17:57
7 Apr 2018 à 18:14
When you use your email, you mean with your computer?
7 Apr 2018 à 19:20