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WD MyBook Essential not working

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stephanieailie - 23 Apr 2018 à 12:33
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 23 Apr 2018 à 16:35
Hello all,

I have dismantle my external WD My Book Essential hard disk. But I still can’t even detect my WD My Book Essential in the Device Management. How to retrieve my data from a dead hard disk?

Thanks!

Regards,
Stephanie
Related:

2 responses

Réponse 1 / 2
xpcman Posts 19528 Registration date Wednesday 8 October 2008 Status Contributor Last seen 15 June 2019 1,824
23 Apr 2018 à 12:57
It appears you need a data recovery service to recover your data.

We have no knowledge of any recover method where the drive is not detected.

Good Luck
stephanieailie
23 Apr 2018 à 13:05
Any estimation of the recovery service? Is it confirm that my hard disc is not working anymore?
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
23 Apr 2018 à 16:35
I strongly suggest that you contact Western Digital for support, here is the address:

https://support-en.wd.com

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