Menu
Ask a question Report

Dell Laptop blank screen [Closed]

Posts
2
Registration date
Tuesday May 1, 2018
Status
Member
Last seen
May 1, 2018
 - - Latest reply: Ambucias
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 - May 1, 2018 at 04:52 PM
Laptop Ask a question Report
I needed to turn down the brightness of my Dell laptop screen and accidentally turned it down to the minimum. The screen went blank immediately. I've removed the battery and rebooted it again. It comes on normally but the screen goes off after the Dell logo appears. All other lights are on. I don't know what to do.
See more 

1 reply

Report
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 12785
0
Thank you
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Report
Luckynzo1
Posts
2
Registration date
Tuesday May 1, 2018
Status
Member
Last seen
May 1, 2018
 -
Hi I just did. Same thing. Screen goes blank after the Dell Logo
Report
Ambucias
Posts
51367
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 17, 2019
 12785 > Luckynzo1
Posts
2
Registration date
Tuesday May 1, 2018
Status
Member
Last seen
May 1, 2018
 -
This indicates a hard disk failure. I suggest you take it to a repair shop.
Ask a question