Dell Laptop blank screen

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Luckynzo1 Posts 2 Registration date Tuesday May 1, 2018 Status Member Last seen May 1, 2018 - May 1, 2018 at 04:35 AM
Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - May 1, 2018 at 04:52 PM
I needed to turn down the brightness of my Dell laptop screen and accidentally turned it down to the minimum. The screen went blank immediately. I've removed the battery and rebooted it again. It comes on normally but the screen goes off after the Dell logo appears. All other lights are on. I don't know what to do.

1 reply

Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241
May 1, 2018 at 05:15 AM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
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Luckynzo1 Posts 2 Registration date Tuesday May 1, 2018 Status Member Last seen May 1, 2018
May 1, 2018 at 02:21 PM
Hi I just did. Same thing. Screen goes blank after the Dell Logo
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Ambucias Posts 47359 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,241 > Luckynzo1 Posts 2 Registration date Tuesday May 1, 2018 Status Member Last seen May 1, 2018
May 1, 2018 at 04:52 PM
This indicates a hard disk failure. I suggest you take it to a repair shop.
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