Dell Laptop blank screen

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Luckynzo1 Posts 2 Registration date Tuesday 1 May 2018 Status Member Last seen 1 May 2018 - 1 May 2018 à 04:35
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 - 1 May 2018 à 16:52
I needed to turn down the brightness of my Dell laptop screen and accidentally turned it down to the minimum. The screen went blank immediately. I've removed the battery and rebooted it again. It comes on normally but the screen goes off after the Dell logo appears. All other lights are on. I don't know what to do.
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1 response

Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166
1 May 2018 à 05:15
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
Luckynzo1 Posts 2 Registration date Tuesday 1 May 2018 Status Member Last seen 1 May 2018
1 May 2018 à 14:21
Hi I just did. Same thing. Screen goes blank after the Dell Logo
Ambucias Posts 47311 Registration date Monday 1 February 2010 Status Moderator Last seen 15 February 2023 11,166 > Luckynzo1 Posts 2 Registration date Tuesday 1 May 2018 Status Member Last seen 1 May 2018
1 May 2018 à 16:52
This indicates a hard disk failure. I suggest you take it to a repair shop.