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Stuck with recovery phone number

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Dandanda Posts 1 Registration date Monday May 7, 2018 Status Member Last seen May 7, 2018 - May 7, 2018 at 05:39 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - May 11, 2018 at 06:04 PM
Hello,

I typed in the wrong passwords for my email account (several times), I now remember the correct password, but yahoo doesn't ask for my password anymore. Every time it goes straight to recovery phone number (which was deactivated). Is there any way to get back to using the password to log in rather than a recovery number?

Thank you!

2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
May 7, 2018 at 05:41 PM
When you created the account, did you register an alternate recovery email address to which you have access to receive an account key?
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Dandanda
May 9, 2018 at 03:46 PM
Hi Ambucias, no only a phone number, which has been deactivated. I remember the password now, but it goes straight to recovery phone number rather than the password.
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Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
May 9, 2018 at 04:43 PM
When is the last time you successfully accessed your account?
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Dandanda
May 11, 2018 at 05:55 PM
about 3 weeks ago. My email program was picking it up until then.
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Dandanda
May 11, 2018 at 05:57 PM
just tried it again and it now asks me for the password!!! :-) thanks again for your help! I guess I just had to wait a few days before trying again?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > Dandanda
May 11, 2018 at 06:04 PM
You are welcome. Bizarre what happened.
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