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Stuck with recovery phone number

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Dandanda Posts 1 Registration date Monday 7 May 2018 Status Member Last seen 7 May 2018 - 7 May 2018 à 17:39
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 11 May 2018 à 18:04
Hello,

I typed in the wrong passwords for my email account (several times), I now remember the correct password, but yahoo doesn't ask for my password anymore. Every time it goes straight to recovery phone number (which was deactivated). Is there any way to get back to using the password to log in rather than a recovery number?

Thank you!

2 responses

Réponse 1 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
7 May 2018 à 17:41
When you created the account, did you register an alternate recovery email address to which you have access to receive an account key?
Dandanda
9 May 2018 à 15:46
Hi Ambucias, no only a phone number, which has been deactivated. I remember the password now, but it goes straight to recovery phone number rather than the password.
Réponse 2 / 2
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
9 May 2018 à 16:43
When is the last time you successfully accessed your account?
Dandanda
11 May 2018 à 17:55
about 3 weeks ago. My email program was picking it up until then.
Dandanda
11 May 2018 à 17:57
just tried it again and it now asks me for the password!!! :-) thanks again for your help! I guess I just had to wait a few days before trying again?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > Dandanda
11 May 2018 à 18:04
You are welcome. Bizarre what happened.

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