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Disabled account more than 35 days

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sohan0090 - Updated on May 28, 2018 at 09:11 AM
 sohan0090 - May 14, 2018 at 05:29 AM
Hello,

My 10 years old fb account got disabled 35 days ago. I have submitted an appeal 32 days ago. After submitting an appeal facebook replied me that thanks for your information. We will review the information you provided and get back to you soon. But till now I didn't hear anything. Still is there any hope to get back my 10 years old fb account? FYI is that support inbox showing closed before my case tracking number.


2 responses

Answer 1 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 14, 2018 at 04:56 AM
Seems that your appeal was rejected.
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sohan0090
May 14, 2018 at 04:59 AM
are u sure?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 14, 2018 at 05:07 AM
No! Looks like you have not followed the correct method for appealing. You reported yourself.
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sohan0090
Updated on May 14, 2018 at 05:11 AM
I have provided my national id's and a copy of my passport. After then fb team replied me that we will review the information you provided & get back to u soon. But till now nothing hear except this. Pls tell me what should i do to recover my old id?
Thanks.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163 > sohan0090
May 14, 2018 at 05:12 AM
Why was your account disabled? Why did you submit a copy of your passport?
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sohan0090
May 14, 2018 at 05:15 AM
I have shared a video with my friends in his messenger inbox which content adultery but this was for fun. After sharing this i have got disabled instantly. Passport shared as a photo id card of mine for better id verification.
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Answer 2 / 2
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 14, 2018 at 05:21 AM
In your appeal, you must prove that Facebook made a mistake. Looks here that Facebook was correct.

Saying that you are sorry, that you did not know about the rules, that you will not do it again, that it was just for fun, is absolutely useless.
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sohan0090
May 14, 2018 at 05:23 AM
Now what should I do? Is there any chances?
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,163
May 14, 2018 at 05:27 AM
Sorry, I don't see how you could recover your account.

You must now go on without Facebook which is not that bad as there are far more important things in life
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sohan0090
May 14, 2018 at 05:29 AM
Thank u so much for ur nice advice.
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