I had a good working windows 7 computer working great -- Microsoft forced windows 10 on my computer and after trying -- there updates continually messed everything I wanted to run in my old programs , that worked fine for me------------- I spent $400-$500trying to get windows 10 to do for me----------- just bought 2 rebuilt computers and starting over----- Can't get Windows live mail downloaded--- all downloads want to do more than just give me the program alone. windows 10 last update finished it off ---repairman said to much just can't bring it back and Microsoft won't help either. I get my email at another site--and from exfinity.com
YOu must remember, software is a sevice now, not a product. The same goes for the OS. They have moved to a service model, not a product. If you are having difficulty, it may be because you are still expecting this software to be a product.