Locked out of Facebook

Closed
kittymitchell Posts 3 Registration date Saturday 2 June 2018 Status Member Last seen 2 June 2018 - 2 Jun 2018 à 02:29
kittymitchell Posts 3 Registration date Saturday 2 June 2018 Status Member Last seen 2 June 2018 - 2 Jun 2018 à 12:48
Please help, I no longer have my previous phone # so I can't receive a text and every other phone or computer i have tried to login on, Facebook keeps telling me to login on a different computer/phone, I don't know what to do!! And my fb isn't my legal name on my ID...

3 responses

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
2 Jun 2018 à 04:50
I suggest that your account is not locked but disabled. Facebook requires that you use your full real name.
kittymitchell Posts 3 Registration date Saturday 2 June 2018 Status Member Last seen 2 June 2018
2 Jun 2018 à 04:52
It happened after I got a new phone and signed in there, fb has never known it wasn't my real name
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
2 Jun 2018 à 04:54
Hi Kitty

When you created the account you should have registered an alternative recovery email.

Sorry
kittymitchell Posts 3 Registration date Saturday 2 June 2018 Status Member Last seen 2 June 2018
2 Jun 2018 à 12:48
I did but it's still not letting me log back in