Changing Video Call Resolution in the Logitech C27
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Vlad2
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Jun 9, 2018 at 04:01 PM
Vlad2 Posts 4 Registration date Saturday June 9, 2018 Status Member Last seen June 12, 2018 - Jun 12, 2018 at 03:39 PM
Vlad2 Posts 4 Registration date Saturday June 9, 2018 Status Member Last seen June 12, 2018 - Jun 12, 2018 at 03:39 PM
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xpcman
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Jun 9, 2018 at 07:27 PM
Jun 9, 2018 at 07:27 PM
maybe this from Logitech will help:
https://support.logi.com/hc/en-001
https://support.logi.com/hc/en-001
Vlad2
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Jun 10, 2018 at 03:39 PM
The above link explains how to make a high-resolution call in the Logitech Vid program for video calls, but does not mention Skype.
I have installed the driver for the camera and need to know how to make 720-pixel video calls on Skype.
I have installed the driver for the camera and need to know how to make 720-pixel video calls on Skype.
Ambucias
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Updated on Jun 10, 2018 at 05:43 PM
Updated on Jun 10, 2018 at 05:43 PM
Vladimir,
Did you read no 9:
Depending on your system specifications, the call may stay at this resolution or it may go up to HD. If your system meets the requirements, the Video resolution will ramp up to 1280x720 and the HD icon will appear as shown below:
Did you read no 9:
Depending on your system specifications, the call may stay at this resolution or it may go up to HD. If your system meets the requirements, the Video resolution will ramp up to 1280x720 and the HD icon will appear as shown below:
Vlad2
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Ambucias
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Jun 11, 2018 at 04:39 PM
Jun 11, 2018 at 04:39 PM
I understand the description as referring to the Logitech Vid program, which is a video calling program different from Skype.
Ambucias
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Jun 11, 2018 at 05:32 PM
Jun 11, 2018 at 05:32 PM
Vladimir
I recently had an issue with a Logitech hardware that I purchased. I could not find the solution. I contacted Logitech support. Their response was prompt, cordial and efficient. They even replaced my hardware without proof of purchase. They even followed up
I strongly suggest that you contact them about your resolution issue and I am sure they will provide you with a solution.
Here is the Logitech support address:
https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Let me know
удачи
P.S. You can even chat online with them and it's totally free.
I recently had an issue with a Logitech hardware that I purchased. I could not find the solution. I contacted Logitech support. Their response was prompt, cordial and efficient. They even replaced my hardware without proof of purchase. They even followed up
I strongly suggest that you contact them about your resolution issue and I am sure they will provide you with a solution.
Here is the Logitech support address:
https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
Let me know
удачи
P.S. You can even chat online with them and it's totally free.
Vlad2
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Ambucias
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Jun 12, 2018 at 03:39 PM
Jun 12, 2018 at 03:39 PM
Thank you for the information. I had previously contacted the support service. I was told to update the Windows system to the latest build (1803). After updating, I did not notice a difference in how the camera works. I will have to contact the support service again about how to set custom resolution (such as 720 pixels).
