I know my id and password but I can't sign in

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vagelakoos Posts 1 Registration date Friday 15 June 2018 Status Member Last seen 15 June 2018 - 15 Jun 2018 à 02:40
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 15 Jun 2018 à 05:06
Hello,
So, after I've tried to sign in with the id and password that I know that are right, it suddently wants to verify that it's me the one that tries to sing in, and they're trying to send a verification code to my mail, but i dont remember that mail ID to see the verification code

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
15 Jun 2018 à 05:06
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address to which you have access to receive an account key, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.