Gmail password hacked & recovery info changed

Closed
Yousaf - Jun 28, 2018 at 04:06 AM
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018 - Jun 28, 2018 at 05:49 AM
Hello,
someone hacked my gmail I.d on 25th june and changed all recovery information like Recovery email & phone no.


2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 28, 2018 at 04:11 AM
That's unfortunate! What is your question?

Being courteous will increase your chances of getting the help you need.
0
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Updated on Jun 28, 2018 at 04:12 AM
Hello,
someone hacked my linked gmail I.d on 25th june and changed all recovery information like Recovery email & phone no.
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 04:15 AM
That's unfortunate! What is your question?

Being courteous will increase your chances of getting the help you need.
0
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 04:21 AM
Someone hacked my gmail account and changed all recovery information.
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 04:23 AM
What is your question?

Being courteous will increase your chances of getting the help you need.
0
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 04:25 AM
how do i get my account back?
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 28, 2018 at 04:27 AM
0
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 05:05 AM
Hi, This is not useful for me because alternate email address or mobile phone number has been changed.
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171 > Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 05:22 AM
When is the last time you successfully accessed your account?
0
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Jun 28, 2018 at 05:25 AM
I think 23rd or may be 24rth of june. and on 25th of june i got notification on my linked account that someone has changed my Gmail Password and recovery information.
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,171
Jun 28, 2018 at 05:30 AM
If you know the lat successful password you have used, the link I gave you should lead you to recover your account.

You will eventually be prompted to enter a recovery email address. If the recovery address show is not yours, click on "ask another question" until you get to the option of entering an email or phone number.
0
Yousaf.Nasir Posts 7 Registration date Thursday June 28, 2018 Status Member Last seen June 28, 2018
Updated on Jun 28, 2018 at 02:51 PM
I have go through all said procedure, below is the message received from google.
"At Google, we take your privacy and security very seriously. We're committed to returning accounts only when we're sure that we're giving them back to their owners. Unfortunately, based on the information you provided, we were unable to verify that you own ********@gmail.com. To ensure that we're not compromising the security of this account, we can't yet return it to you."
0