Laptop not booting properly

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hassanvai
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- Updated on Jul 1, 2018 at 05:04 AM
Ambucias
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- Jul 2, 2018 at 04:45 AM
Assalamu alaikum.
Bro, I have been using win2008 in my Compaq 420 laptop almost for 4 years. Now recently 1 week ago, my laptop does not open properly. When I start ... ok ... it is opening, then when I put my password, password accepted and it shows only the arrow in the black screen but not shows the next windows desktop screen. I tried and move the arrow, the arrow moves but not come the next screen. I wait a long time but the same situation. On that time if I re-start the laptop then open properly, but the restart process does not work for all time. For this problem, I freshly reset the windows2008, but the same problem appear.
Laptop configuration : RAM- 2GB, Processor- Intel Core 2 Duo
Now what can I do in the situation.
Pls, help me to give a good suggestion. Your cooperation will be highly appreciated.

Thanks

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Ambucias
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Jul 1, 2018 at 05:27 AM
Please explain how you proceeded to reset Windows 8.
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hassanvai
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Jul 1, 2018 at 10:15 PM
Yeah, at first insert the bootable CD then restart > checkup processing > when setup msg come > then format the C drive > now install. .... finish.

Always I follow this way.

Thanks
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Ambucias
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Jul 2, 2018 at 04:45 AM
Looks like your hard disk is damaged.
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